Shipping policy

Shipping & Delivery Policy

Total Delivery Time = Processing Time + Shipping Time

All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

Processing

The processing time begins from the date you placed your order. It usually takes 2 business days to process your order. Once we've processed it, we can then ship it.

Shipping

Country/Region  Shipping Method Cost Shipping Time
South Africa
 Economy
Free shipping over a certain amount
ZAR99.00 under ZAR300.00

 2 to 4 business days

 

Order cutoff time:

12:00 pm

Please note:
  1. Due to COVID-19, all packaging must undergo strict quality control and disinfection processes before leaving the factory to make sure we're keeping all our customers safe. This may cause some delays in the dispatch and shipping time.
  2. Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
  3. Incorrect address details, customs clearance procedures and other issues may cause a delay in delivery.

If you have any further questions, please contact our customer services at info@smartcasify.com.


For further inquiries:

  • Business name: smartcasify
  • Phone number: 0670497580
  • Email: info@smartcasify.com
  • Physical address: 8 Jasmyn St, Malmesbury, Western Cape, 7299, South Africa

Monday to Saturday 8:00am to 5:00pm